About Us,

History - Following 23 years in the industry as a fully qualified air conditioning engineer, the founder Stephen Brown started the business early in 1993. Trading as ACE Services and A C Engineers Ltd the main business was service and maintenance contracts, but soon moved into full installation work. Four years later in 1997, a further company was added, A C Engineering Ltd that focused on ductwork and mechanical engineering services generally. A clear rationale emerged to expand into electrical work and in 1998 a fourth company A C Electrical Services Ltd commenced trading. Client trends are towards the use of companies with broad skills and so in 1999 expansion into full mechanical services was well underway.

From small beginnings with 3 staff members and a couple of offices in a single location, the ACE Group now employs some 53 members of staff in 2 strategic locations that ensure the ability to provide a national service to a wide range of clients.

Service & maintenance - Service & maintenance is an important part of our business. ACE Group is able to negotiate competitive service and maintenance contracts tailored to a client’s individual system. ACE Group is also happy to quote for the care of systems installed by third parties. A choice between 5, 3 and 1 - year contracts is available, with or without a 24hr call out option. All clients benefit from having a named individual to handle their account ensuring personal attention to detail. Engineers are supplied with fully equipped vehicles, mobile phones and company uniform completing a professional approach to clients needs.

Total Quality - ACE Group directly employs its own refrigeration engineers, ductwork erectors, electricians, pipe fitters and service engineers. All are committed to the demands of BS EN ISO 9002, the Group having attained accreditation in 1998. Adhering to statutory regulations, operating a Quality Assurance System, adopting a policy of continuous improvement, internal & external audits, document control and training, combine to keep the group focused on customer needs and expectations.